Windows vista business oem troubleshooting




















I then totally customize the system with settings changes, default profile changes, our corporate anti-virus software, etc. Then I sysprep the system and make an image of it using Ghost or True Image. Then when a new computer comes in, I wipe the hard drive and lay down the image I built up.

During the "Welcome" portions provided by sysprep , the install typically asks for the product key, which I enter from the new computer's sticker COA. Then after the system is fully setup with drivers, etc. I activate it over the internet. With XP, the systems always activated without problem.

With Vista, this is not the case. First off, I noticed that when you sysprep an OEM Business edition the system never asks you for a new key when it comes back up the first time. But the new key fails to activate and directs to the number. The automated phone activation system won't activate it either and puts me on with a live person. The live person will activate it for me.

Why is this happening with the OEM key? It's the same computer, no hardware changes have occurred. I simply wipe the HD and put back the same version of Vista that was already on it using the OEM key that's on the sticker on the system.

Why no activation? Microsoft has a Knowledge Base article out that might solve some of your problems, but it didn't work for me.

Google KB and install the update to see if it's your lucky day. OK I have been looking at the forums for details on this topic after just getting a rude shock. I have been fiddling with BDD for a while learning, reading, watching, banging my head against things starting again and generally getting to grips with BDD But this afternoon by accident I came across the following on OEM activation in the desktop deployment area.

You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 3. Report abuse. Details required :. Read our Gateway recovery and restore guide. Gateway Computers was later acquired by Acer in , but the eMachines PC brand was used until You can get our recovery disk for Windows 7.

Download for Windows 7. You can also get the recovery disk for Windows 8. Download for Windows 8. OK, so this is a recovery disk that can boot, but does it have all the files for a full Vista basic installation, or how do I get that as well?

Please advise. It is in iso. B how is this supposed to help me get rid of my problem!!! Black screen on start up with windows vista??? This looks like a good tool, but I need to be able to recover from a crashed drive. Do you have a tool that will allow me to make an image of my disk, and then restore that image after putting in a replacement disk drive?

I purchased your software and quickly repaired my disk using the automated fix option. Very impressive, easy to use and you have saved me a lot of money and heartache! Nothing I did could fix the issue, I could not use safe mode or any other recovery system.

I purchased the recovery disk, burn it, popped it in my useless PC, it started working its magic, kind of sounded like hamsters running around in the keyboard and… BOOM!! Worked like a charm. I was able to get back in my PC and still had all my lovely documents, pictures and all my other eHording data.

Thanks for the directions, I was long wondering how to create the recovery disc for my laptop. May be a silly question. Brian: Not a silly question at all! When this happens, a warning is displayed in Control Panel. To access these warnings, follow these steps:.

Click Start , right-click Computer and then click Properties. In the Advanced Tools window, click the performance-related links to examine detailed information about the computer. After you click the links in the Advanced Tools window, follow the recommendations that appear. When you have resolved all the issues that appear in this list, restart the computer to see whether the startup performance issue is resolved.

If the problem continues to occur, go to the next troubleshooting step. When you troubleshoot a performance issue, it is important to determine whether the problem always occurred after you installed Windows Vista or if the problem began sometime after you installed Windows Vista. You must clarify this before you continue. If the problem has always occurred, go to Step 5. If Windows Vista was performing acceptably after it was installed, and the startup performance problem only began to occur sometime after Windows Vista was performing acceptably, you can use the Reliability Monitor tool that is included with Windows Vista.

This tool lets you examine the events that occurred around the time that the problem began so that you can determine any relationship between the event and the issue. To do this, you must determine approximately when the issue began to occur.

When you determine the approximate time, you can examine the events that occurred around that time. Click Start , type reliability in the Start Search box, and then press Enter. Click Reliability and Performance Monitor in the Programs list. If you are prompted for an administrator password or for confirmation, type the password, or provide confirmation.

In the line graph that appears, you will see a representation of the reliability of the computer. Each vertical bar represents a day, and the height of the line for that day is determined by the events that occurred on that day. If any errors or warnings occur, the line will go down, and if no events or only informational events occur then the line will start to go up. To use this tool to troubleshoot a performance issue that began sometime after Windows Vista was installed, follow these steps:.

After finding out the approximate day that the problem began, select that day in the Reliability Monitor tool. Read the Information, Warning, and Error events that occurred on the day that the problem began, and on the two days before the problem began. At this point, you must use the data that you have collected to start to troubleshoot why the problem might have occurred.

Some possible examples of how to troubleshoot this problem are listed here. In the following examples, the most likely result is that you have to contact either the software or hardware vendor for more troubleshooting advice:. If you see that the problem started the day that a driver update was installed, you have to determine whether there is a newer driver than the currently installed driver.

Then, you have to install the newer driver to see whether that driver resolves the problem. If no driver update is available, use Device Manager to roll back the driver that was installed. If you see that the problem started after the installation of a new piece of hardware, disable or unplug that hardware, and then test to see whether the problem still occurs. If no updates are available, uninstall the program to test whether the problem continues to occur.

If the problem still occurs after you address any of the changes that you identified in the Reliability Monitor, you must contact the computer manufacturer or the hardware vendor to determine whether the computer or hardware that is installed supports Windows Vista, or whether there are any updates that must be installed to make the computer compatible.

A common cause of poor system performance is that there is an application or a service that constantly stresses the hard disk. This can cause other components that are running to be deprived of the resources that they require in order to function correctly and at an acceptable speed.

One potential example of this kind of application is the indexer for Windows Search. This is because the indexer service only accesses the hard disk when the indexer service determines that another component of the system is not already accessing the hard disk, and the hard disk is idle. In an older computer that has a slower hard disk, the hard disk may be unable to react quickly enough to new requests for disk access from other system components.



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